: scope and limit
The following is the warranty offered for HYKON solar water heaters
 
  HYKON pay much attention to every minute detail of solar systems while manufacturing the products.

The products are manufactured under ISO 9001 quality environment and bear ISI mark for its collectors.

HYKON offers 12 months warranty against manufacturing defects for parts/system.

Packing, forwarding, transportation are the customer’s scope.

The defective parts can be replaced/ repaired after inspection and verification.

HYKON reserves the right to replace/ repair parts or systems depending on the situations

The replaced systems /components can be either HYKON make or any other alternative /suitable brands as decided by the company.

No claims will be entertained unless the customer produces owner’s manual and the warranty card in original duly signed and sealed.

 
 
The warranty is not applicable to the following
 
1. System operated with hard water. (TDS greater than 150 PPM. )

2. Evacuated glass tube / glass glazing of the solar panel.

3. Systems, which have installed wrongly or violating the instructions in the owner’s manual.

4. Parts of the system that have been altered/ modified without the approval of HYKON that affects the system performance and system reliability.

5. Parts of the system that have been broken due to vandalism, negligence, accident and or due to the acts of GOD.

6. Replacement of electrical heater, rubber component like grommet, bushes etc.

 
 
 
 
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